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Automated Follow-up Sales Funnel in Kommo CRM for Digital Agency

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Industry: IT

Project goal: Build a sales funnel in Kommo CRM that re-engages clients at every stage of the deal through automated follow-up emails and messages if they stop responding.

What was done:

  • Developed a sales funnel with automated messages and follow-up emails targeting clients who became inactive.
  • Set up trigger events in Kommo CRM to send automatic notifications based on client behavior at each stage of the funnel.

Achievements:

  • Optimized communication with clients by automating follow-ups.
  • Successfully re-engaged clients via automated follow-up emails and messages in WhatsApp and Telegram, leading them to complete deals.
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