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Hotel Guest Email Automation

•CODE & NO-CODE AUTOMATION, TRAVEL BUSINESS SOLUTIONS

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Industry: Travel

Project goal: To automate email communication with hotel guests.

What was done:

Developed a registration form using Typeform for hotel guests.
Set up an automatic system to add guest email addresses to a Google Sheet for email campaigns.
Automated email requests for TripAdvisor reviews with reminders for guests who don’t respond.
Created a database of client birthdays and set up automatic birthday emails.

Achievements:

Improved organization of guest data by streamlining the database and automating updates.
Reduced manual data entry time and eliminated errors caused by human input.
Cut down the time needed to collect guest reviews through automation.
Increased customer engagement and satisfaction through personalized emails and birthday greetings.