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Smart AI Transcription and Workflow Automation for Zoom Calls

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Industry: Digital Agency

Project goal: Automate the transcription and follow-up processes of Zoom, MS Teams, and Google Meet meetings, creating summaries and action lists based on call content

What was done:

  • Deployed a transcription system compatible with Zoom, MS Teams, and Google Meet, automatically assigning roles to participants.
  • Set up Google Drive for automatic upload of recordings and files, addressing Zoom’s storage limitations.
  • Maintained a meeting registry in Google Sheets, tracking participants, duration, and a brief meeting summary.
  • Enabled intelligent automations to:
  • Prepare follow-up emails.
  • List key discussion topics.
  • Generate task lists.
  • Produce different types of meeting summaries based on the context of the call.

Achievements:

  • Integrated transcription system across multiple platforms (Zoom, MS Teams, Google Meet), automating role-based notes and summaries.
  • Efficient storage of all meeting data on Google Drive, eliminating storage concerns.
  • All meetings logged in Google Sheets with comprehensive details, ensuring easy access and tracking.
  • Automated workflows based on call types improved the speed and accuracy of follow-ups, task generation, and summaries.
  • Enhanced team productivity with quick and reliable post-call actions, reducing missed tasks and improving meeting outcomes.