AI Sales Agent for Shopify: 24/7 Customer Engagement & Sales for Silicone Molds

Industry:E-commerce (Silicone Molds for Baking, Ice, and Candles)

Project goal:Automate customer interactions and boost sales for a Shopify store using an AI-powered sales agent integrated with Instagram. Ensure 24/7 responses and lead processing, guiding customers to purchase in any language

What was done:

Developed and integrated an AI-powered sales agent into Instagram
Enabled seamless communication with customers via Instagram
Automated responses to FAQs, order assistance, and product recommendations
Synced all customer interactions with CRM for better lead management
Added a live chat widget to the website
Integrated the AI sales agent into the web chat for instant 24/7 multilingual support

Achievements:

Increased response speed and engagement on Instagram and website
Improved customer experience with 24/7 support in multiple languages
Scaled customer interactions without increasing staff costs
Captured more leads through the website with real-time AI chat assistance

Website: moldyfunusa.com

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