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Automated Tourist Data Collection and Integration System

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Industry: Travel

Project goal: Ensure automated collection of tourist data and its integration into tour booking documents

What was done:

  • Developed tourist survey forms using Typeform with unique links generated automatically by the system.
  • Automated the collection of completed forms into Google Sheets, organized by form type. Set up instant Telegram notifications for agents once a guest completes a form.
  • Set up instant Telegram notifications for agents once a guest completes a form.
  • Built a system that automatically transfers the data into the client’s contract.

Achievements:

  • Tourists now input their data in a centralized and visually appealing form interface.
  • Agents no longer need to follow up; they receive instant notifications when forms are completed.
  • The possibility of human error during data transfer into contracts and booking systems has been eliminated, and the process is faster.
  • Data for returning clients is easily accessible, reducing the need for them to re-enter details and boosting the company's client-oriented reputation.

Agents performance reports:

  • TARGET PLAN by month
  • AGENT REPORT target & fact
  • MESSAGE TEMPLATE FOR AGENT