Project goal: To develop an automated system for managing client emails. What was done: Created a system of email templates based on the stage the customer is in.Read More
Project goal: Create an automated tool for calculating tour costs, considering all activities and additional expenses. Built a database that includes all activities, hotels, and extra expenses with prices, allowing for historical price tracking. Changes only apply to new SSCs.Read More
Project goal: Ensure automated collection of tourist data and its integration into tour booking documents. Completed tasks: Developed tourist survey forms using Typeform with unique links generated automatically by the system.Read More
Project goal: Standardize the onboarding process for different agent types Completed tasks: Developed a Google Sheet detailing the step-by-step onboarding process, including technical setup, account creation, and report inclusion for agents.Read More
Project goal: Build lead analytics from AMO CRM. What was done: We implemented automatic lead export and updates from AMO CRM to Google Sheets via API (updated daily) with full lead details.Read More
For Shadows of Africa, an African safari tour company, we developed four chatbots on the Facebook Messenger platform to: consult website visitors, generate bookings, warm up the audience,Read More
The task of an operation management system is to assume all information on tours for their preparation, finance management, settlements with contractors, calculating income, calculating profit by periodsRead More
