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Kommo CRM Task and Lead Management System

•CRM, TRAVEL BUSINESS SOLUTIONS

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Industry: Travel

Project goal: Create a system to ensure proper task management in Kommo CRM

What was done:

Sales managers are notified via Telegram about overdue tasks for each client.
New leads are withheld until managers complete all their existing tasks in Kommo CRM.

Achievements:

Removed overdue tasks, improving the management of deals and lead follow-ups.
Improved task completion speed by holding back new leads until current tasks are finished.
Enhanced the overall productivity of the sales team.