Telegram and Kommo CRM Integration for Efficient Sales Processes

Industry: Affiliate Marketing

Project goal: Organize the work of sales managers who primarily use Telegram and deeply integrate Telegram with Kommo CRM. The goal was to keep the sales department organized, ensure managers regularly follow up with clients, and streamline deal management.

What was done:

Fully integrated Telegram with Kommo CRM for managing clients and deals.
Set up automatic notifications in Telegram for incomplete tasks and new leads.
Established a system to monitor sales managers’ activities, including communication with clients and deal tracking.

Achievements:

Optimized the sales department’s workflow, reducing response time to leads.
Increased the number of successfully closed deals through timely reminders to contact clients.

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