Developing a Booking Confirmation System for an African Travel Operator

Project description

To organize transfer of booking data from agents (sales managers) to the main office
To standardize document management between agents (sales managers) and tour operator main office
To create a single unified accounting system for all sold tours
Create an automatic generation of contracts for customers based on the entered reservation data

Basic tour information
A system for payment accounting and reminders for agents to communicate with clients
Tourist info database
A detailed description of each day of the tour with financial calculations, company profit, and agent's commission
Recording of special customer requests and dietary habits
Summary about each safari tour
Automatic contract generation in PDF-format based on the entered tour data
Automatic export of tours to Google Calendar for a visual representation of timelines and tourist transfer organization

The company got standardized, simplified and accelerated communication between agents (sales managers) and the main office
Implemented it and trained employees
All agent uses BCS
Agents save a lot of time on preparing contracts for clients, more than 50% of time
The office receives accurate information about each sold safari tour